If you have a fire or water emergency, please call us now at (201) 244-0100

To have the optimal experience while using this site, you will need to update your browser. You may want to try one of the following alternatives:

Fire & Water - Cleanup & Restoration

Archived Water Damage Blog Posts

The Ultimate Guide to Water Removal In Closter

10/13/2019 (Permalink)

sketch of man standing looking at overflowing toilet Act quickly should your toilet overflow. Calling in the professionals is always your best bet. Contact SERVPRO.

Top Floor Toilet Mishaps Call for Professional Water Removal in Closter

When a toilet overflows in your home, it turns into a tricky situation. However, a toilet on a second or third floor presents a whole new set of challenges that are better addressed by the professionals. 

If you have a bathroom located higher levels in a multi-floor building, sewer damage can trickle down through the lower floors. You need fast and efficient water removal in Closter to contain the problem so that cleanup can commence. Even if you inspect the damage on your own, hidden areas with moisture can lead to more significant problems requiring special techniques to remedy.

Get Started by Calling for Help

It can be tough to determine the severity of the issue without having the right equipment and experience. Toilet overflow is when professional water cleanup technicians should be called to assess the damage and implement the best course of action. If there is any toilet water or raw sewage, that is overflowing onto your floors and throughout the walls on other floors, leave the area and give us a call at SERVPRO.

Water Damage Cleanup

Flooded toilets located on a higher level in a building can create different types of sewer damage, such as:

  •     Soaked sub-flooring or insulation
  •     Damage to the flooring and drywall
  •     Dangers from electrical wiring exposure
  •     Damage to bathroom cabinetry
  •     Leaking, cracking, or staining of the ceiling beneath the bathroom
  •    The potential for harmful mold growth

When no sewage is present, the source of the overflow should be stopped immediately by shutting off the water valve and then soaking up as much water possible with a mop and bucket. Once your water restoration team arrives on the scene to assess the damage, water pumps, vacuums, and air movers help to remove moisture from the flooring, walls, and the ceiling below. After the removal of all damp materials and your space is dried, sanitization commences.

Don’t let sewer damage lead to health hazards. Call our team at SERVPRO of Northeast Bergen County to tackle your water removal needs. You can reach us by calling (201) 244-0100 24 hours a day, 7 days a week. 

Click here to learn more about Closter.

Closter Homeowners Count on SERVPRO for Water Removal and Restoration

9/18/2019 (Permalink)

Green air movers drying out a room SERVPRO Restores Moisture Levels and Comfortable RH levels when extracting water from Closter Properties

Vital Aspects of Successful Water Removal in Affected Closter Properties

Water loss can originate from any point in your house. A leaking or burst water pipe in a concealed location such as wall cavity can go unnoticed for some time causing widespread water damage in your Closter home. Taking appropriate steps to remove the water and repair any areas ruined by the spill should help restore your home to its preloss state.

Establishing Loss Extent
The process of water removal from affected Closter homes largely depends on the spread patters throughout the home. The types of materials in different rooms might also influence the steps taken. In case many of the affected rooms have carpeted floors, there is a need to remove the pad, which in most cases is destroyed by the water. Removing the carpet is, therefore, part of the water removal process. For tiled rooms, there is no need to disturb the floor materials. Our SERVPRO technicians use portable or truck-mounted extractors to lift standing water from such hard surfaces.

Reaching All Wet Materials
As the water spreads, it easily permeates different materials and contents. Removing such water requires a skillful approach. For example, insulation on the outer walls is likely to absorb and hold on to significant amounts of water, which can cause a wide range of issues, including affecting energy efficiency. Our SERVPRO technicians make flood cuts a few inches above the waterline, allowing direct access to the wet materials on the outer wall. Opening up the walls also allows natural air circulation in the wall cavity for faster drying.

Drying Materials
Removing moisture from wet materials within the house requires deliberate drying efforts. Drying happens through evaporation, whereby wet materials release moisture into the air. The process is, therefore, only efficient if the relative humidity in the air surrounding the items is low. A state called EMC, Equilibrium Moisture Content, can be attained when the moisture level in a material is stable when compared to the humidity of the surrounding air. Evaporation is no longer possible at such state thus hampering drying. Our SERVPRO technicians avoid this by increasing air movements using air movers and regulating temperature through heaters.

Proper water removal can help reduce damage in your Cresskill, Harrington Park, or Dumont property. Call SERVPRO of Northeast Bergen County at (201) 244-0100 to help. We're Faster To Any Size Disaster.

How Our Advanced Equipment Can Save Your Cresskill House After A Water Damage Disaster

7/30/2019 (Permalink)

Contact us so we can help you safely restore your home after water damages sections of it, “Like it never even happened.”

Necessary Safety Equipment During Water Damage Mitigation And Restoration Of Cresskill Houses

Water that seeps out from around a loose joint or appliance’s seal, or comes bursting out full force from a broken pipe can cause homes in Cresskill problems that gradually spread, worsen, and become increasingly more costly and time-consuming to mitigate and repair.

Residents in Cresskill facing potential water damage and related situations might feel tempted to perform the work themselves. Using proper safety measures, including personal protective equipment (PPE) keeps those handling wet materials safe. SERVPRO’s technicians use a variety of PPE, so doing the mitigation work becomes safer and less hazardous.

Even with clean water that poses little or no risk of contamination, water can change the previously safe condition of your house to one with hidden problems. Electrical issues are one of these. It only takes a little amount of water to cause short circuits. Touching wet appliances can lead to severe consequences. To avoid this, we use an electrical circuit tester. This tells us if the electricity in a house is active or off. To help us avoid cables and cords that we might step on, we use heavy sold rubber boots that also keep water out.

Cleaning up large messes generally requires the use of chemicals. To mix these, we wear both goggles and chemically resistant gloves. At times, when contamination levels seem high, we might use latex surgical gloves underneath, to help us when we remove our full body suits at the end of the day. The goggles protect our eyes from splashes and misted droplets.

When the pH of any chemicals rests at the end of the scale on either side, we often wear face-protection, as well. It is always easier for us to clean up spills and splashes on equipment than to get medical treatment after an injury. Also, during the application of many chemicals, we use respirators to help us avoid breathing fumes that might affect our health.

Along with safety goggles, we also use heavy-duty gloves for removing destroyed materials. Water might cause the drywall to soften, and removing sections often expose nails and other types of sharp fasteners. Other hazardous conditions often exist, including those where we need to use hard hats. Our building services team, helps us with the worst scenarios, helping get homes back into preloss condition quickly and with as little expense as possible to the homeowners.

While smaller jobs do not require all this, SERVPRO always arrives, ready to start work, with the PPE needed to protect each team member from possible harm. When we find contaminated areas, we already have the additional types of PPE we need in our Green Fleet.

SERVPRO of Northeast Bergen County always has someone to answer calls from residents in Closter, Harrington Park, and Dumont. Our 24-hour emergency line is (201) 244-0100. Contact us so we can help you safely restore your home after water damages sections of it, “Like it never even happened.”

For more about Cresskill click here.

Call the Professionals to Handle Water Damage Remediation in Your Closter Residence

6/8/2019 (Permalink)

Water damage can accumulate fast and create a lot of damage. Contact SERVPRO today for all types of remediation assistance.

Fire Fighting Can Cause Water Damage Inside of Your Closter Home 

Having a fire on your property is never a good thing, but it is especially misfortunate when putting out the flames causes water damage to your property. Many people do not realize that firefighters sometimes use thousands of gallons of water to put out a fire and that water can linger in your house afterward. Not only is your home suffering the effects of fire damage after a blaze, but often water damage as well.

To have the best success remediating the water damage in your Closter home, it is vital you reach out for a cleanup and restoration company immediately. The sooner that technicians are able to get into your house and can begin to pull the water from the structure, the better it is for the longevity of your home. It is advisable to call for professional remediation help while the firefighters are doing their job, so a remediation crew can arrive shortly after, or even when the firefighters are still on the scene.

SERVPRO understands how time-sensitive home damages are. We can rush to your aid as soon as we get your initial phone call. Once there, we can immediately begin an investigation and can devise a strategy of remediation.

SERVPRO can focus on drawing the water out of your home by setting up devices designed to remove excess water and moisture as swiftly as possible. Should the water have damaged any materials untouched by the fire, SERVPRO can make flood cuts on walls or remove any damaged flooring.

From there, our technicians can begin to set up dehumidifiers, axial fans, heaters, air blasting tubes, and drying mats. SERVPRO can even use thermal imaging technology to look for any hidden pockets of water that may be between walls, or under floors, and then remove them with wet/dry vacuums. Once we're finished cleaning up the water damage in your home, SERVPRO can move onto focusing on the fire damage.

Never wait when sudden damage has struck your home. Speak with SERVPRO of Northeast Bergen County by dialing (201) 244-0100. Our technicians are always ready to come and help.

Click here for more information about the city of Closter.

How to Install a New Hot Water Heater

10/22/2018 (Permalink)

You have likely already read our blog on how to remove a hot water heater so now we will discuss how to install your new hot water heater. When purchasing a new tank be sure to use something similar to the pre-existing tank as far as being an electric or gas tank.

  1. Start by positioning the new tank in the area where it will rest. Maneuver the tank to an orientation where all the wiring and pipes can easily be attached. Also keep in mind that the tank has cover plates that need to be accessible during any future maintenance so keep these visible.
  2. Wrap any threaded pipe fittings with two or three layers of teflon plumbers’ tape then re-install the water pipes. When applying the tape, start at about 1" from the end of the fitting and wrap the tape in a clockwise manner around the pipe, overlapping at least 1/2 with each rotation. The entire threaded area of the pipe should be covered with two layers of tape.
  3. Connect and tighten all pipes with a wrench. (DO not over tighten).
  4. Turn on the water and check for any leaks. Wipe all joints dry and check again after several minutes for any leaks. To eliminate air in the tank and plumbing allow the hot water tap to run until it stops sputtering.
  5. When the tank is filled turn on the power (if electric) or connect the gas supply line (if gas). Test the gas line for leaks. Recommended temperature is 120 degrees Fahrenheit. This will take several hours to reach.

Hot to Remove a Hot Water Heater

10/9/2018 (Permalink)

Hot water heater leaks are a fairly common cause of water damages that we deal with. Some homeowners use a plumber to handle the removal and replacement of their hot water heater but if you are the DIY type it is simple enough for one to do it on their own. Some tips you should know before starting is that you may need a hand when removing the heat due to its size. Even after it is drained it is still not light and very bulky. You should also keep in mind that you will not have water available for use for a couple hours during this process. 

1. Turn all water/energy sources off!

Start by turning off the water supply to the hot water heater whether that is the main valve to the house or a shut off valve directly to the heater. Turn off the power to the heater at the panel board as well as the gas supply. 

2. Remove any insulation around the tank and save to reuse if still in good condition.

3. Drain the tank. At the bottom of the tank there should be a valve that will allow you to attach a garden hose. Once attached have the other end outside to allow water to be drained. 

4. Open both hot and cold water valves somewhere in the house.

5. Time to disconnect the tank.

If you have an electric HWH- there top should have a small steel plate where the wires enter the tank. Remove the plate and gently pull the wires out. For a gas HWH- remove all connections to gas piping. 

6. Take a wrench and disconnect the water pipe. You may have to carefully bend this flexible pipe out of the way to remove the tank. It is normal for some extra water to leak at this point. However if it is more than a cup worth the water has not been shut off. 

7. Remove the tank and set aside for discard. 

Be on the lookout for our next blog on how to install a new hot water heater!

What is Not Covered?

6/13/2018 (Permalink)

Here are a few key areas that are typically not covered by your standard insurance policy. Also keep in mind of a deductible that may need to be met or coverage limits. 


1. Damages resulting from unresolved maintenance issues or neglecting to repair source. For instance, you have a leak coming from your toilet supply line that you have just been ignoring for almost a year. It caused some water damage to the ceiling below which typically would be covered by your policy initially but waiting too long to fix the problem will likely cause your insurance to reject coverage. 

2. Flood. Any source of water that enters your home from a flood regardless of the cause is not covered under a standard insurance policy. Yet you may purchase flood insurance which would be recommended for those living in a flood prone area. 

3. Law or Ordinance Upgrades. This type of scenario can come into play for something like a fire that causes the electrical wiring in your home to need to be removed and replaced. Yet, your town has new building codes that require a more expensive upgrade to new wiring being installed. In this case your insurance will only cover the costs of the original old wiring and the difference in charges for the new upgrade will be your responsibility. 

4. Sewer or drain back up from OUTSIDE. You will typically not be coverage for water that backs up into your home from an outside source. There are endorsements that can be added on to your policy to cover backs up occurring within your property line. If the source is coming outside of your property line your city may be responsible. 

5. Costs to repair and/or replace source. Most insurance companies will cover the damages associated however the costs to repair the cause falls under the homeowner. For example a pipe bursts in your home causing damages to your hardwood floors. Your insurance company will take care of fixing the floors yet the plumber you hired to replace the pipe will come out of your pocket. 

What To Do Until SERVPRO Arrives

5/30/2018 (Permalink)

When you experience a water damage the quicker you tackle it the better the outcome. First and foremost, finding out the source and stopping it should be your main priority.

If there are no safety hazards begin by shutting off the water source at the shut off valve. If applicable contact a plumber to fix the source to keep further damage from re-occurring. 

If the water did not come from a clean source and likely contaminated avoid all wet areas. 

DO

- Contact your homeowners insurance company

- Contact a professional restoration company (SERVPRO of Northeast Bergen County @ 201-445-5588)

- If safe, turn off electricity to affected areas at circuit breaker

- Try to mop or blot up water with towels

- Place furniture legs on foil on wooden blocks

- Use safety pins or clothespins to keep furniture skirts and drapery off wet floors

- Remove oriental rugs and place in a dry area

- Remove all moisture sensitive items to a dry place

- Prop up any wet upholstery cushions to dry

- Remove books, magazines, paper to a dry place where they will not transfer and stain

- Wipe excess moisture from furniture

DO NOT

- Use a household vacuum to remove water

- Use any electronics in a room with wet flooring

- Use ceiling fans where a wet ceiling is present

- Open windows in temperatures higher than 70 degrees. AC may be used if water is not contaminated.  

Water Damage? Let's Talk Contents!

4/17/2018 (Permalink)

Move contents to a safe and dry place.

When dealing with property damage to your home one of the challenging tasks is trying to save all of your possessions.

It may be a disappointing and daunting task to itemize, photograph and list every single item for insurance reimbursement but SERVPRO of Northeast Bergen County will be there to help give some guidance as well as lend a hand with the removal of any unsalvageable items. 

Here are some tips to help you figure out how to categorize your items.

Let's start with discussing what types of contents cannot be saved from water damage.

Items like food, cosmetics, medicines, medical supplies, carpet padding, stuffed animals and baby toys should never be tried to salvage. Mainly due to the risk of contamination and potential health hazards.

There are also some types of contents that can usually be saved but depending on the extent of the damage.

These are items like mattresses, pillows, large carpets, area rugs, upholstered couches & chairs, books, paper products, solid wood/metal/plastic furniture, metal utensils, pots and pans. 

Now that you have an idea of what types of items can be saved it is important that you move FAST! Make sure everything you want to save is moved to a safe dry place to prevent further damage. Time is of the essence to decrease the chances of further damage.

The things you don't want to save should be left outside to dry until your claims adjuster arrives. Sometimes your adjuster may not be able to get out for a couple of days. In the case that some of these items are things like food that will spoil or may attract rodents; make a separate pile to have discarded as soon as possible after contacting your adjuster. 

Be sure to have EVERYTHING documented as well as photographed for your adjuster to confirm all of your losses. 

We hope this provides you some help and insight when dealing with your personal items. 

We're Here To Help 24/7

3/16/2018 (Permalink)

Basement Flooded? Call Us Today- We're Ready

SERVPRO of Northeast Bergen County is available 24 hours a day, seven days a week for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - (201) 244-0100

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Northeast Bergen County has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Northeast Bergen County

SERVPRO of Northeast Bergen County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Sometimes It Can Be Overwhelming

3/4/2018 (Permalink)

Don't try to tackle this on your own.

When That Sewer Back-up Is Too Much To Handle On Your Own.

At SERVPRO of Northeast Bergen County, sometimes sewer back-ups can be bad... very bad. Our IICRC certified technicians know the safest way to clean up the mess. Sewer back-ups can cause illness if not properly remediated. Let our trained technicians get the job done right for you and your family.

We'll work directly with you and in most cases, your insurance company to assure that your home is properly cleaned, deodorized and sanitized. We'll make it safe again for your family, we'll make it "Like it never even happened."

Call us, SERVPRO of Northeast Bergen County, your clean-up professionals.

We're here for you: 24/7 (201) 244-0100